The protection of personal data is a matter of trust and the trust of customers is very important for CITYFROGS.IT. For this reason, CITYFROGS.IT intends to respect the private and personal sphere of its Customers and observe any applicable law relating to the processing of personal data. With this declaration, CITYFROGS.IT intends to inform the Customer about the purposes and methods of processing the personal data collected and to request consent in order to use them for certain purposes.
By reading this information, the Customer will be informed of the purposes and methods of detection and processing of personal data communicated while browsing the website www.cityfrogs.it and upon placing a purchase order, with any methods (e.g. electronic, telephone) such communication takes place. The Customer can visit the online stores and generally browse the website www.cityfrogs.it, without having to communicate personal data. While browsing the aforementioned site, at no time will it be possible to identify the Customer, who will remain anonymous, unless he decides to communicate his data and / or access his account by typing in User name and password.
1. COLLECTION AND PROCESSING OF PERSONAL DATA
1.1 Collection and processing of personal data
The specific purposes and methods of processing for which the personal data of the Customers are intended are listed below.
to. Purchase order: CITYFROGS.IT collects and processes the customer's personal data for the collection and execution of purchase orders, for any complaints after the purchase and to provide the customer with the services available. These data are necessary for the management of purchase orders, also with commercial partners (for example logistics service providers, couriers, banks, etc.). It is advisable to enter a delivery address and a correct telephone number to give a purchase order and allow CITYFROGS.IT to give you prompt and correct execution. A telephone number is also necessary in order to allow CITYFROGS.IT to contact the Customer for any questions or requests for clarification and to allow CITYFROGS.IT business partners to promptly and correctly execute the Customer's purchase orders. Finally, the e-mail address is necessary for CITYFROGS.IT to be able to communicate to the Customer the confirmation of receipt of the purchase order and for any other communications. Finally, the e-mail address is used when identifying the Customer to allow him to access his account.
b. Reserved area - Customer Login: the Customer's personal data and those relating to his purchase orders are saved in the CITYFROGS.IT system, but will not be freely accessible for security reasons. CITYFROGS.IT guarantees each customer access to a reserved area using a protected password. In this area, the Customer can view all the data regarding the purchase orders executed and those in progress and can also manage his personal data, any bank data and those relating to the subscription to the newsletter service. The Customer is required to treat the access data responsibly and in compliance with current regulations and not to disclose them to third parties. CITYFROGS.IT will not be in any way responsible for incorrect or improper use of the password by the Customer.
c. Advertising: CITYFROGS.IT uses customer data for promotional purposes, to send information on the items offered on the website www.cityfrogs.it. The customer's e-mail address will be used exclusively within the limits prescribed by applicable law or, where necessary, after the Customer's express consent has been given. The Customer will regularly receive advice on purchases by e-mail. It is possible to stop sending the aforementioned promotional messages free of charge, by making a request by e-mail to info@cityfrogs.it or by calling +39 06 97305982, or by clicking on the "unsubscribe from the News Letter" option present in each and - promotional email.
d. Market research and opinion polls: the Customer's personal data are also processed for the purpose of carrying out market research and opinion polls. The use of the same takes place anonymously and exclusively for the purpose of compiling statistics for CITYFROGS.IT. At any time, the Customer has the right to object to the processing. The answers provided by the Customer in the context of such market research and opinion polls are neither disclosed to third parties nor made public. The answers to the questions in our surveys are not stored together with the e-mail address.
is. Subscription to the newsletter: in the newsletters the Customer will find information on offers from time to time and advantageous. CITYFROGS.IT invites the customer to enter personal data (for example, their name) in the newsletter settings, so that CITYFROGS.IT can personally contact the Customer. Naturally, the Customer can contact CITYFROGS.IT also anonymously or with a pseudonym (for example, through a free e-mail address that does not reveal his name). CITYFROGS.IT processes the data collected as part of the newsletter service in order to customize and adapt the services to the interests and preferences of the customer, as well as for promotional purposes and market studies. CITYFROGS.IT stores the data collected for long periods of time, it being understood that such data will in any case be used only for the purposes referred to in this statement.
f. Consultation of websites and newsletters: when the Customer visits the website www.cityfrogs.it, even by accessing it from a link in a newsletter, some data is collected and saved. The domain name or IP address of the accessing computer are temporarily saved for security reasons and deleted after a maximum of 7 (seven) days. Other data can also be saved such as the access date, the http response code and the website from which the redirection to the website www.cityfrogs.it took place as well as the amount of data (bytes) that have been transmitted . The data analysis takes place only in a strictly anonymous form (for example: 45% of the newsletter readers have read the message xy). This process allows CITYFROGS.IT to adapt the information contained in the offers to the interests of subscribers to the newsletter, which is sent in this way: the Customer will receive the newsletter only if he or she gives consent to send it and, in any case, will be free to interrupt the receipt of the newsletter for free by making a request by e-mail to info@cityfrogs.it or by calling +39 06 97305982, or by clicking on the "unsubscribe from newsletter" option present in each newsletter.
g. Prize contests: in the event of any prize games, CITYFROGS.IT will use the Customer's personal data (and, in particular, his e-mail address or telephone number) to communicate the results and for promotional purposes. The Customer may have more detailed information by viewing the conditions of participation from time to time prepared for each individual game.
1.2Saving of personal data through cookies
It is not necessary to accept the use of cookies while browsing the website www.cityfrogs.it. However, the Customer is informed that the use of the "shopping cart" function and the sending of any orders are only possible with the activation of cookies. Cookies are used on the website www.cityfrogs.it. Cookies are text files recorded on IT support that allow you to record some parameters and data communicated to the IT system of CITYFROGS.IT through the browser used by the Customer and allow an analysis of their habits in using a particular website. This saving allows CITYFROGS.IT to adapt its website to the needs of the customer and also facilitates its use (for example, by storing some requests, it is not necessary to repeat the entry at each visit). Many of the cookies used are automatically deleted from the hard drive of the customer's computer at the end of each browsing session (hence the name "session cookie"). Instead, there are cookies that remain on your hard drive. Their stay is quite long (a few years) for reasons of greater practicality. After a first visit to the site, the system will be able to recognize at each subsequent visit that the customer has already been on that site and therefore requests and preferred data of the customer will be retrieved (long-lasting cookies). These cookies will allow the Customer not to have to re-enter his password and fill in forms at each new access. Browsers generally limit the use of cookies, although they allow you to access the offers on the website www.cityfrogs.it. more freely. Cookies can also be disabled. The website www.cityfrogs.it uses the “Google Analytics” service, a service of the company Google Inc. (“Google”). Google uses cookies. The information obtained through cookies on the Customer's habits in using the websites (including the IP address) are transferred to a Google server in the United States, where they are stored. Google complies with the data protection provisions of the 'Safe Harbor Principles' and participates in the 'Safe Harbor' program of the US Department of Commerce. Google uses this information in order to analyze the habits of use of the website by the Customer, to provide CITYFROGS.IT reports rti on visits to the website www.cityfrogs.it and for other communications relating to the use of the same website as well as, more generally, the internet. Google transmits this information to third parties where it is required by law or if third parties process such data on behalf of and on behalf of Google. Google will in no case put the customer's IP address in connection with other Google data. The Customer can refuse the installation of cookies by selecting the corresponding parameters in the specific browser options. It should be noted, however, that in this way the Customer will not be able to take full advantage of some functions of the site.
The Customer allows the registration of the user name and password in cookies after the browsing session is closed and their activation at the time of the next visit. The Customer can revoke this authorization at any time, with effects on the future, by selecting the specific browser parameters that allow you to exclude the activation of cookies, in the following ways:
Mozilla Firefox:
1. Select "Tools" menu, then "Options"
2. Click on "Privacy"
Microsoft Internet Explorer:
1. Select "Tools", then "Internet Options"
2. Click on "Privacy" (or "Confidentiality")
3. Choose the desired privacy level using the slider.
Chrome:
1. Select "Tools", then "Settings"
2. Click on "Show advanced settings"
3. In the "Privacy" section, click on "Content settings".
Opera:
1. Select "File", then "Preferences"
2. Click on "Privacy".
1.3 Secure Transfer of Personal Data
The Customer's personal data are transferred in encrypted form. This applies both to the conferment of purchase orders and to the Customer's reserved access to their account. For this purpose, the SSL (Secure Socket Layer) technique is used. Although it is not possible to guarantee absolute protection, CITYFROGS.IT has adopted security measures for its systems against the loss, destruction, access, modification or dissemination of customer data by unauthorized third parties.
2. EXPRESS CONSENT OF THE INTERESTED PARTY
By reading this information, the Customer gives his express consent to the processing and communication of his personal data for the purposes and in the manner described in the previous Section 1. This consent is registered in the CITYFROGS.IT systems and may be revoked by the Customer at any time, with immediate effects.
3. RIGHTS OF THE INTERESTED PARTY
The Customer has the right to obtain an indication of the origin of personal data, of the purposes and methods with which they are processed and of the logic applied in case of treatment carried out with the aid of electronic instruments, as well as of the identification details of the owner and manager of the processing of personal data, the representatives of the latter and the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them.
The Customer has the right to obtain: (a) updating, rectification or, when interested, integration of personal data; (b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data which need not be kept for the purposes for which the data were collected or subsequently processed; (c) the attestation that the operations referred to in letters (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case of which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right.
The Customer has the right to object, in whole or in part: (a) for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection; (b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
With regard to the transmission and use of the Customer's personal data for the purpose of verifying the payment risk, only with the express consent of the Customer will CITYFROGS.IT communicate information relating to: (i) the percentage values of risk collected during the six months preceding the request or those saved for the first time; (ii) the type of data used to calculate the percentage risk values; (iii) the implementation and meaning of the percentage risk values for each particular case, elaborated in an understandable form.
4. OWNER AND MANAGERS OF THE TREATMENT
The data controller is CITY FROG DI PIERAGOSTINI FABRIZIO & C. S.A.S., with registered office in Via Vicinale Bracchi 72 - 00034 Colleferro (ROME).